What If I Forget My Master Password?

Don’t panic. We’re here to help.

If you need to reset your account, send an account recovery request to the admin of your business account, or recover credentials using an emergency contact, get started here.

Follow the instructions on this page if you’ve set up biometrics on your Android.

Have other questions?

Visit Dashlane’s Help Center.


    Dashlane is a web and mobile app that simplifies password management for people and businesses. We empower organizations to protect company and employee data, while helping everyone easily log in to the accounts they need—anytime, anywhere.

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