What If I Forget My Master Password?

Don’t panic. We’re here to help.

If you need to reset your account, send an account recovery request to the admin of your business account, or recover credentials using an emergency contact, get started here.

Follow the instructions on this page if you’ve set up biometrics on your Android.

Have other questions? Visit Dashlane’s Help Center.


    Dashlane gives everyone who uses the internet a simple way to live savvier online. Generate strong, randomized passwords for every account, and autofill logins, personal info, and payment details instantly—without compromising your data security. Dashlane works across devices on every major operating system and browser, making the internet safer and easier to navigate at home, at work, and on the go.

    Read More