In January, we announced that Dashlane’s default desktop experience was going to be our browser extension and embedded web app. This move towards the web and away from our legacy desktop apps has allowed us to provide a superior autofill experience, made setup for new customers and new employees a breeze, and unlocked faster development of new and improved features.
The web-first Dashlane experience is already available to all customers. On January 10, 2022, we will sunset the legacy desktop apps and automatically log users out. From then on, users can access Dashlane on their computers via the browser extension and web app. This blog post is meant to centralize everything business account administrators need to stay informed on upcoming changes.
After that January announcement, we lost no time building key features from the desktop app into the web-first experience, along with some brand-new features. A few key capabilities are listed below, but for a full recap of our year to date, you can check out our Q1 and Q2 product reviews.
Through the remainder of 2021, we are working on:
If you’re curious about a specific feature or policy, you can get more details in our Help Center.
To make the rest of the migration a breeze, we put together a short checklist for Dashlane administrators to follow to guide their teams to the web-first experience.
This capability is now available, and you should have received an email from Dashlane. If you can’t find the email and want to implement this change ASAP, let us know by submitting a support request.
While we are confident the web-first experience is superior to the legacy desktop apps, we can also appreciate that many people have set habits around how they use Dashlane. To make the transition smoother, we have created a number of new resources!
As part of the migration, some of your colleagues will have to change the way they are using Dashlane. Communication is key, so while we are providing instructions within the app, it’s also important to give your team a heads up about the changes. Below is a templated message to send via chat or email.
We recommend sending this in October, when you may want to start getting your employees who already use Dashlane familiar with the web-first experience.
Hi all, there are a few upcoming changes to how our team will be using Dashlane.
Over the next few months, Dashlane is moving away from its desktop application and offering its full product through its browser extension and web app experience. If you are already using the browser extension, you’re basically already all the way there! Instead of using the desktop application to view the contents of your vault, you can do so by clicking on the Dashlane extension (the teal D browser extension) and selecting the option to Open the web app.
If you don’t use Dashlane’s extension, I can’t recommend it enough! Dashlane not only helps keep our company secure with strong passwords, but it’ll save you time every day by storing and autofilling passwords for you. No more password resets or asking a coworker what a shared password is!
My goal is to have everyone comfortable on the web-first experience, so the desktop app going away isn’t a big deal for our team. I have a bunch of resources on how to use Dashlane for anyone interested. In the meantime, check out the links below, and let me know if you have any questions!
– If you want a more immersive experience, I suggest signing up for one of Dashlane’s live trainings: https://dashlane.zoom.us/webinar/register/WN_-eWpO2ZiTkOXak0pDBvIwg
We’ll continue to be in touch about upcoming changes and timelines. As a reminder, we will begin the desktop app sunset on January 10, 2022.
The short answer is yes. The web-first experience is as secure as our desktop apps, and thanks to the review process of extension stores such as Chrome, Edge, and Firefox, you could argue there’s even more attention paid to our app’s security than ever before.
Even though Dashlane’s new experience is web-first, it doesn’t mean you can’t access your vault if the internet goes out or you’re on the move. Watch this video to learn how:
Transitioning to our web-only app gives our customers more reliable performance and simplifies the overall Dashlane experience without sacrificing feature richness. You’ll have one fewer app cluttering your desktop and be able to access what you need from Dashlane in your browser without hopping back and forth to the app. Think of it like moving your pots and pans to the cabinet right next to the stove—it just makes cooking easier!
Additionally, the transition has allowed us to move faster, and build more that ensure you and your team stay secure. Check out our Q1 and Q2 product recaps to learn about what we’re recently released!
Though we are hoping to build these soon, there are a few features that we will not have in the web-first experience prior to the migration. You can read more about them in the Help Center.
Deleting the legacy desktop apps is simple. We have instructions available on our Help Center.