When you’re implementing a password manager or other digital tools at your organization, you’ll probably have some questions along the way. Some questions are easily answered by reading support pages, while others are more specific and may require a detailed conversation. In order to minimize productivity disruption, timely answers are crucial. That’s why we’ve recently expanded our resources with phone support for business plan admins and Community Success resources for smaller teams. We want to make sure it’s quick and easy for businesses of any size to get started, get employees onboarded, and get questions answered.
Phone support has been one of the most common feature requests for Dashlane’s support team. We get it—sometimes, it’s easiest to just talk it out. With our on-demand phone support, which is now available on Dashlane Business plans, admins can request and book a call with our B2B Customer Support team between 9 AM and 6 PM EST Monday–Friday. The contact form is available within your Admin Console and in our Help Center.
With this new channel, it’s now easier than ever to schedule a time with a real, live person to answer your questions—but if you’d rather not pick up the phone, Dashlane’s support team is also available on the live chat.
Our Community Success team offers solutions for small businesses and teams that are just getting started with Dashlane. These solutions can help organizations plan and set goals, drive usage within their teams, and learn best practices for making the most of Dashlane. Email email@example.com for access to:
Our lineup of additional resources adds even more clarity to navigating Dashlane:
Getting started with Dashlane is easy, but we’re always looking for new ways to support our customers and make it even easier. Additional Community Success offerings are just around the corner, and we look forward to sharing them with you.